Help and Support

Taxonomy Update error (app):

1. Ensure you have the latest version of NatureMapr installed.

2. Login and logout.

3. Upload from a different internet connection e.g. cellular 4G.

Upload error (app):

1. Ensure you have the latest version of NatureMapr installed.

2. Login and logout.

3. Upload from a different internet connection e.g. cellular 4G.

Unable to login via website (naturemapr.org is currently unable to handle this request):

1. Clear ALL browser cookies and select the ALL TIME time range or equivalent (see image below). 

If errors persist you can contact the NatureMapr Support Team via https://naturemapr.org/home/contact